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Keep

Feedback Agent

“It’s this bit.”Now everyone can see it.

Add the widget to your website. Anyone can capture feedback, annotate a screenshot and follow their own report, without a Keep login.

A picture.A point.A next step.

Pick an element on the page or capture the view. Annotate the screenshot and describe the bug, idea, question or general feedback.

The report brings the page, browser details and available diagnostic context with it. Reporters give a name and can return to the widget to see their feedback and status in the same browser.

See it in Keep: Keep Capture
Read the walkthrough

The real Keep Capture annotation editor with a box around a price on a fictional booking website and an idea ready to submit.

  1. Open Keep Capture on the sample Fieldwork website.
  2. Select the price on the page, then draw a box on the screenshot.
  3. Describe an idea: show the per-person cost before checkout.
  4. Send it to the project and return to “Your feedback on this page” to see its status.

Recorded in Keep with sample data on a fictional website. Silent video.

Follow the response.

Open “Your feedback on this page” in the widget to revisit a submission and its status. That history belongs to the browser. Turn on sign-in for a widget key with a site list, off until you do, and a reporter enters their email and a code to see everything they have reported from any browser. Tick a reply to show it in their widget. Private project records stay private either way.

Feedback is its own record.

An observation isn’t always a task. Keep the original feedback, then connect the decision, requirement or fix that comes from it. The report and the response remain part of the same story.

On your website or app

Bring feedback into the project.

  1. In your Keep project, open Configuration › Feedback widget keys and create a key.

  2. Add the Keep Capture script to your website with that project’s key.

  3. Let people capture and send feedback. Review it in Keep, then connect it to the requirement or task that follows.

Keep Capture · installation
<script
  src="https://hykeep.app/widget.js"
  data-keep-key="YOUR_PROJECT_KEY"
  async
></script>

Use the key from the project’s Configuration. The widget sends feedback to that project; it does not grant access to read its records.

Tell us what Keep needs.

Found something we should fix, or have an idea for Keep? Send the screenshot, the context and what you expected. We want to see what you see.

Give us feedback

Free trial · 14 days

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